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Frequently Asked Questions

Facing short-term financial difficulties? Unplanned expenses bringing you down? Don't let money problems slow you down. You might be eligible for an online personal loan, even if you have a bad credit record. If this list does not answer your questions, contact a Money Supplier customer service advisor: by phone, 1-855-468-1115 or by email,

What are your rates and service fees?

Lending companies partnering with us offer an approximate annual interest rate of 28% to 32%. If unpaid, the applicable interest rate is 2.66% per month (32% per year). A bonding fee is applicable on loan allocation.

In which cases could a request be refused?

  • Unsatisfactory consumer proposition;
  • Incomplete form or incorrect information;
  • Too many payments with insufficient funds in your bank account;
  • Undischarged bankruptcy;
  • Unsteady employment;
  • A high level of short-term debt rate.

Eligibility requirements

  • Be at least 18 years of age
  • Be a canadian citizen
  • Currently employed at a steady job
  • Have a net monthly income of at least 1,200$;
  • Must not be under an undischarged bankruptcy or plan to do so

How long until I access my loan?

If your request is accepted and the contract is signed and returned by 11:00 a.m., the funds will be transferred to your bank account by the end of the day. If the request is accepted after 11:00 a.m., you can expect a 24-business hour delay.

What happens if the loan is left unpaid or cases of non-cooperation?

The debt will be transferred to the collection department. In case of payment default, the applicable interest rate is 2,66% per month (32% per year).

What are the penalties for a payment with insufficient funds?

In case of insufficient funds, a 40$ fee will apply. You can delay a payment by paying an administrative fee of 25$.

How can I apply for Money Supplier?

You can fill out our online loan form, give us a call at 1-855-468-1115 or email us at

Are self-employed workers accepted?

No. Self-employed workers are not eligible. To be eligible, your salary must be paid by direct deposit. However we do accept beneficiaries from CSST, employment insurance or regime des rentes.

Where can I find a fax?

  • Bookstores
  • Drugstores
  • Convenience Stores
  • Post Offices
  • Staples
  • Copy Centers
  • Many businesses have a fax that you could use